Our products has been sold to over 180 countries. Our 30+ agent and distributors worldwide
can meet customer’s service requirement in time.
Our credentials of recognition are ISO9001:2008, CE, GOST, AAA, ORI -USA and so on.
European welding standard is taken for producing machine’s main frame to ensure its quality.
Frequently Asked Questions about
Q. What is the standard of package?
A: Wooden box for accessories and nude package for main machine.
Or special package according to customer requirement.
Q: How about the service
A: We provide customer with whole process and life time service.
Pre-sales service of recommending a few different design of the plant as per the
requirement, and with elaboration of each design for customer options.
In-sales service of designing layout and make foundation construction drawing for the
customer. And timely report on the processing of the order etc.
After-sales service of installation assistant and training at site.
Life time service of 7x24 response whenever required.
Q: If products have some quality problem, how would you deal with?
A: With the warranty period, when correctly operated and well maintenance, main machine
will be replaced or the problem will be fixed free of charge in case of any defect or problem
on our main machine itself.
Q: How long will be the warranty?
A: Two years warranty for main machines, wearing parts are exclusive.
Q: What’s the lead time?
A: 25-50 working days varies from requirement to requirement